Shipping & Returns

Shipping

Domestic USA shipping
We ship with USPS
2-3 priority for domestic USA
$5.00 shipping per item

Returns

We accept product returns up to two weeks after purchase and that have not been used. Please let us know by email what is wrong with your product or why you would like to return it. This will allow us to serve our customers better.

We accept product returns due to material or manufacturing defects. A refund or an online store credit will be offered after inspection of returned product to verify eligibility.

We guarantee our products. For consideration of warranty please email us at shopconcalma@gmail.com and let us know what is wrong with the product for us to speed up the process. For better communication, please send us a picture of the damaged area if possible.

For the product to be considered under warranty it must be submitted by the original owner:

• 5 years on seams
• 2 years on zippers
• 1 years on elastic parts

Return Address:
Concalma
PO Box 9021437
San Juan, PR 00902