How long will my bag last?
We started our bag line 10 years ago and many of them are still in great condition. This will depend on use and on the fabric (see Returns and Warranty).
How do I wash my bag?
Wash your bag in gentle cycle unless otherwise specified in the product description.
May I iron the bag?
Do not iron the lining. You may iron the outside.
Who made my bag?
All Concalma bags are manufactured at Cooperativa Industrial Creación de la Montaña in Puerto Rico, an industrial women’s coop.
What is a coop?
A coop is a company where the workers are the owners of the company.
Do you offer warranties or repairs?
Yes. Please see the Returns and Warranty section to verify eligibility.